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Parent Portal FAQ

How Do I Get Started?

There are a few steps to getting your Parent Portal account set up:

  1. If you have not received an activation key in the mail. Ask your school for your Campus Portal Activation Key.
    1. This is a 32 digit key code that will be used one time.
    2. Every Parent, Guardian, and Student has their own key code.
      1. We recommend creating your own account.
    3. You will not be told this key code over the phone.
    4. You may be asked for identification before being given the code.
    5. Only you may get your key code.
    6. Do not send someone (even your spouse or student) in your place.
    7. Once this code has been used once it will not work again.

    2. https://maine.infinitecampus.org/campus/portal/msad49.jsp

  2. At the top of the screen click on the link next to: If you have been assigned a Campus Portal Activation Key
  3. Enter your Campus Portal Activation Key code in the space provided.
    1. You do not need to hit tab. Your cursor will advance automatically.
  4. Click on Submit
  5. You will now be able to create a User Name and Password.

What If I Forget My Login Information?

  1. If you have forgotten your username and/or password click on the Problems Logging In link located on the Parent Portal log in screen.
  2. You will be redirected to the Having problems logging into Campus Portal screen.
  3. Type in the e-mail address you used when setting up your Parent Portal account.
    1. If you do not remember the e-mail you used to set up your account please contact your school. You will be asked a few security questions.
  4. Click on the Send Reminder button.
  5. An e-mail will be sent to the address you typed in with your username and password.

What If I'm Locked Out Of My Account?

  1. After 3 unsuccessful login attempts, your user account will be disabled.
  2. You will need to contact your school to reactivate your account.

How Do I View All Of My Students?

Your Campus Portal Activation Key Code gives you access to every student you are considered a guardian of. All of your students will be listed on the left hand side of the screen along with their information links. Simply click on a link for one of your students and you will see their information.

Not All Of My Students Are Showing Up.

If you are missing one or more of your students it is likely the portal access option was not checked in our system. Please contact the school that student is attending. The office staff will be able to help you. Please understand that there are situations that may prevent us from being able to give a person portal access right away.

Do My Students Have An Activation Key Code?

While students do have activation key codes, they will not works since their account are created at the district. Students can login as themselves to check assignments, grades, and their lunch account by using their student ID as their user name and their birth date as the password. Birth dates need to be put in a MMDDYY format. For